{"id":381,"date":"2026-04-15T15:15:02","date_gmt":"2026-04-15T15:15:02","guid":{"rendered":"https:\/\/demo-web.com.hr\/korcula\/?page_id=381"},"modified":"2026-04-29T13:00:21","modified_gmt":"2026-04-29T13:00:21","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/demo-web.com.hr\/korcula\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

General terms and conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

1. Service Provider<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Kor\u010dula Charter (hereinafter: “Service Provider”) operates as a sole proprietorship (pau\u0161alni obrt) under Croatian law and provides boat tours, private excursions, and transfers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

2. Booking and Contract<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

A booking is considered confirmed once the Service Provider issues confirmation and receives the required payment or deposit.
By making a booking, the Client agrees to these Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

3. Pricing and Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

All prices are expressed in EUR. The Service Provider operates under the flat-rate taxation scheme (pau\u0161alni obrt) and is not subject to VAT, unless otherwise stated.
Accepted payment methods:<\/p>

  • Credit cards (deposit via Stripe)<\/li>
  • Bank transfer<\/li>
  • Cash
    A deposit may be required to confirm the booking.
    The Service Provider does not store card details.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    4. Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Free cancellation with a full refund up to 7 days before the scheduled service.
    Cancellations within 7 days are non-refundable.<\/p>

    No-show \u2013 Failure to arrive on time without prior notice is considered a no-show and no refund will be issued.
    Delay \u2013 A delay of up to 15 minutes may be tolerated. After this period, the booking may be treated as a no-show.
    Cancellation by Service Provider \u2013 In case of: unsafe weather conditions, technical issues, or safety concerns, the Client will be offered rescheduling (priority option) or full refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    5. Weather and Sea Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    All tours are subject to weather and sea conditions. The final decision rests solely with the skipper. Sea conditions may be rough even in good weather. No refunds are granted due to subjective discomfort (e.g. waves, motion sickness).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    6. Fuel Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Fuel is included in the price unless explicitly stated otherwise
    For custom\/private routes, additional fuel costs may apply and will be communicated in advance<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    7. Safety and Conduct<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    The Client must:<\/p>

    • follow skipper instructions<\/li>
    • behave responsibly<\/li>
    • not be excessively under the influence of alcohol or drugs
      The skipper may refuse boarding or terminate the tour without refund in case of unsafe behavior.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
      \n\t\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t

      8. Children Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t
      • Children must be accompanied by an adult<\/li>
      • Parents\/guardians are fully responsible for minors<\/li>
      • Minimum age restrictions may apply depending on conditions<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
        \n\t\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        9. Capacity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        The number of passengers must not exceed the legally permitted capacity of the vessel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        10. Technical Issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        In case of technical failure, the Service Provider may:<\/p>

        • provide a replacement vessel<\/li>
        • reschedule the service<\/li>
        • issue a partial or full refund<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
          \n\t\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t

          11. Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t

          The Service Provider is not liable for:<\/p>

          • injuries caused by failure to follow instructions<\/li>
          • personal belongings<\/li>
          • delays due to force majeure
            Maximum liability is limited to the amount paid.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            12. Force Majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            The Service Provider is not responsible for delays or cancellations caused by events beyond control (weather, government actions, technical failures, etc.).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            13. Right of Withdrawal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            According to EU Directive 2011\/83\/EU, the right of withdrawal does not apply to leisure services scheduled for a specific date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            14. Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Any complaints must be submitted in writing within 7 days after the service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            15. Photo & Marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Photos or videos taken during tours may be used for promotional purposes unless the Client explicitly objects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            16. Payments and Chargebacks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            By completing a payment, the Client confirms acceptance of these Terms and agrees not to initiate unjustified chargebacks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            17. Data Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Personal data is processed in accordance with GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            18. Governing Law\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            These Terms are governed by Croatian law. Jurisdiction: courts in Croatia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            19. Company information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Full name: Kor\u010dula Charter \u2013 obrt Mihaljevi\u0107, vl. Mihovil Mihaljevi\u0107
            Registration: Registered in the Crafts Register of the Republic of Croatia ( Department for Entrepreneurship, Tourism and the Sea, Dubrovnik-Neretva County, Kor\u010dula)
            OIB: 56578012912
            VAT status: Not a VAT payer
            Address: 22 lipnja 1941. 5, 20260 Kor\u010dula, Croatia
            Contact: Phone\/Mobile: 091\/763-7415
            E-mail: korculacharter@gmail.com
            Web: www.korculacharter.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            General terms and conditions 1. Service Provider Kor\u010dula Charter (hereinafter: “Service Provider”) operates as a sole proprietorship (pau\u0161alni obrt) under Croatian law and provides boat tours, private excursions, and transfers. 2. Booking and Contract A booking is considered confirmed once the Service Provider issues confirmation and receives the required payment or deposit.By making a booking, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-381","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/pages\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":6,"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/pages\/381\/revisions"}],"predecessor-version":[{"id":1195,"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/pages\/381\/revisions\/1195"}],"wp:attachment":[{"href":"https:\/\/demo-web.com.hr\/korcula\/wp-json\/wp\/v2\/media?parent=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}